Custom Programming
A pharmaceutical manufacturer is marketing a "specialty pharmaceutical product". Third party payment for this product requires the application of a burdensome protocol, which includes approval, testing, and appropriate outcomes.
The protocol that had to be implemented required rigorous participation from the physician, pharmacy, labs and the patient. All aspects of diagnosis, outcomes, prescribing and usage had to be documented.
The physician's office has to coordinate the effort to support the product, including coordinating the delivery of the product from the pharmacy with the patient's scheduled visit. It also includes patient evaluations and lab tests to justify continued use of the product.
Blue Grotto created and supported a PC application that was distributed to clinics that organized the effort necessary to manage specialty pharmaceutical products. This includes applying patient and supplier information to schedule key events. It included the follow up and reporting efforts as well.
Prescription writing for the specialty pharmaceutical product became less burdensome for the physicians' office, enabled more efficient scheduling, and created overall good will.
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